To do so, please go to your sales overview and upload 2 more pictures of the watch as proof of ownership. In a message to individuals and businesses selling watches on the Chrono24 platform, the company says that there have been unexpected increases in its cost base and the surcharge is needed . first watch bought on chrono , would defo use the app again. Please make sure your message is in one of the languages listed next to the contact form and give the seller an appropriate amount of time to respond. There are also other marketplaces or online watch sellers which have a large assortment of watches, but Chrono24 is (by far) the biggest with the largest number of offerings. However, should issues arise, you have 14 days upon delivery of your order to contact our support team and get your money back. They answere my questions/concerns. Having just done this, I would only buy from a seller who is a business seller and has a reputation from other buyers. Be one of 4,000 successful private sellers each month. You can pay through bank transfer, Paypal, and Chrono24 secure checkout. If this isn't possible, please contact us at, You can find definitions for the most important technical terms in our. There are two ways to buy a watch on Chrono24: Many factors contribute to a watch's total price. What can I do? Call ( It makes your approach waterproof and fully ensures you know what you buy and prevent buying a fake watch. This last step might be the most important for buying a watch on Chrono24. chrono24 address for bank transfer. Chrono24 review: chrono24.com scam. Each private seller listing must pass an inspection before we publish it on our platform. August 3, 2020. I purchased an Omega Seamaster XXL through Chrono24 from a trusted seller. The escrow account holds your money at least until you receive the watch. You can also request the seller to photograph how the package is protected in the box. Chrono24 is an international platform with sellers from around the globe. Click the heart again to remove the listing. Our long-term goal for Chrono24. Simple. Tracking: Select a shipping method that comes with tracking. Our multilingual support team is always available to assist you. 5 stars. I have concerns about a buyer's trustworthiness. Thanks to the Chrono24 Escrow Service, your payment is fully covered. Contact our support team. Private sellers are allowed to post up to 10 listings simultaneously. Some dealers only accept returns on watches with their seals and packaging intact. +49 721 96693-920 Your Apple ID is usually an email address you provided when registering for Apple services. An idea that we pursue in full stride. We verify every dealer on our platform, and many of them have been selling watches on Chrono24 for years. Choose a shipping method that insures valuables and watches for their full value against damage or loss. The Trusted Seller seal is further evidence of a dealer's trustworthiness. More than 20.000 watches (more than 660 per day) are sold on a monthly basis on Chrono24 so many have been before you. Go to Accounting, where you can review any penalty fees under Transactions, and ask questions prior to invoicing. Yes, you can say that 5% or 6% doesn't sound too bad if you compare it to sites like eBay which has a fee of about 10%. In most cases, you will pay any duties and taxes owed to the delivery service at the time of delivery. I didn't use it, but it was an option, if the seller supports it. Easy breezy. If you cannot set the watch to the specified times, you may write them on a slip of paper and place that next to your watch. Chrono24 review: chrono24.com scam. Authentic customer reviews also provide insights into the respective dealer's services, so you can always be sure who you're buying from. Do I have to own a watch to add it to my Watch Collection? Dealers and manufacturers often voluntarily offer warranties that cover the cost of repairing or replacing a damaged timepiece. The dealer must truthfully state the conditions of their goods and point out possible defects or damages in writing and with pictures. Please note that it can cost up to 300 USD to ship a return item, including insurance coverage. Do I need to register with Chrono24 before making a purchase? Received regular updates.Wouldn't hesitate to use again. Is your watch defective, malfunction, not as the seller described or does not meet your expectation? Yes, after you've logged in, you can send and receive secure messages from buyers and sellers on Chrono24. Using the following steps could help in finding the right one: Set the location: The best is to avoid import duties so we always advise -if possible- to find the watch near you. What does a Trusted Seller seal signify about a dealer? Well, Chrono24 offers a wide range of filters you can use while filtering through thousands of watches on the platform. We keep your payment safe in our escrow account for up to 7 days after the day of delivery of your watch and we release your payment to the private seller. Most warranties expire after a pre-determined period of time. Am I insured against shipping damage or theft? We are required to request a taxpayer ID number as soon as you sell a watch on Chrono24, beginning in 2023, even if the listing for that item was published before 2023. Discover the Safest Path to Your Dream Watch. Has a wide variety of watches from sellers around the globe. How does Chrono24 process confidential information? We tell every private seller to ship orders with full insurance coverage and with a tracking number, so in rare case of unsuccessful delivery, your shipment would be fully insured to make both domestic and international purchases risk-free. You can also contact us directly. Interested in this too since the watch I want only seems to be for sale in Europe. Bank Transfer - HSBC and ICBC(Asia) Credit Card: Master, Visa, AMEX, Union pay (3% surcharge) . How can I register for/log in to my Chrono24 account? As part of the inspection, the seller must provide proof of ownership in the form of two pictures of the watch set to specific times. Mission There is something that propels us forward. https://www.chrono24.com/info/mychrono24.htm. Bankwire is scary to an anonymous entity, but I've had realative success with using chrono24 w. paypal. Global Player The luxury watch market is global. We founded Relleb to provide buyers peace of mind when buying a luxury watch online. Shipped and arrived quickly - great condition and well packaged. Email addresses are automatically anonymized. As an online marketplace, Chrono24 brings together watch lovers from around the world. Thanks to the Chrono24 Escrow Service, your payment is fully covered. ). You can view the delivery service information in the shipping confirmation. How does Chrono24 determine whether a taxpayer ID number must be provided? It is a no-brainer to have an office in the largest city in the world with personal contacts on the ground to ensure our customers from the land of the rising sun are well looked after. Will I receive a refund if I return a purchase? The most important thing before hand is to set your criteria, of which we think the following should be taken into consideration. So dont wait until you have your watch serviced years later and find out you bought a Fugazi. Reliable, trustworthy, no BS. Thanks in advance. Call ( Use the search box below to search through our FAQ and find answers to your questions quickly. Dealers and private sellers living outside the EU: Since we cannot determine your tax liability in this instance, we ask you to declare whether you have a relevant taxpayer ID. Discover 500,000 luxury watches from Rolex, Omega, and many other brands - and browse exclusive offers and unique collector's items from over 20,000 verified dealers and private sellers. If it's Chrono24, you should ask them. This is the case if you have been issued a taxpayer ID number from any EU member state. Why am I not shown the prospective buyer's email address? chrono24 address for bank transfer. A friendly and competent team in the land of opportunity. If it doesn't feel comfortable, stay away! Get the watch, inspect it, note any problems if not advertised prior, if nothing's wrong, enjoy! An extended warranty is not provided. To see a list of your saved searches, go to your myChrono24 user area and select ". Chrono24 has a zero-tolerance policy when it comes to dealers listing counterfeit watches. This includes their trade license, as well as references from other dealers. Very smooth transaction. The highest commission rate that Chrono24 charges is 8.5%. What should I do? Does Chrono24 automatically deduct applicable taxes? Call ( +1 646-887-3560 ) or email our support team within 14 days of receiving the watch. How can I delete my Chrono24 user account? Start the registration process with your Apple ID/Google Account. Only dealers who have demonstrated consistent reliability and trustworthiness on Chrono24 are eligible to receive a Trusted Seller seal. What should I know about purchasing from private sellers? With our experience on how to buy a watch on Chrono24 we are here to help watch enthusiast safely buy a watch online. Last one was a disaster, https://www.chrono24.com/en/info/checkout.htm, (You must log in or sign up to reply here. We recommend processing all transactions using the. You have the option of setting filters on the search results page. Our 40-person quality & security team works hard to detect suspicious listings and address issues before they arise, allowing you to focus on whats most important finding the right watch!Also our team is always here to support you during the whole buying process, in case there is any issue with the watch you received. Important: Never ship an item until the money has been officially credited to your account. We retain the commission fee directly during the payout of the sales price. Our promise: Every new and used watch on Chrono24 is authentic. As part of the inspection, the seller must provide proof of ownership in the form of two pictures of the watch set to specific times. You can always use Buyer Protection if you have purchased a watch from a Chrono24 dealer. Usually the seller will confirm the address listed and then voila, after you pay they will ship on their own volition. We keep your money in our escrow account for 14 days after delivery of your watch. Please check your inbox again. We always recommend processing transactions using Chrono24's secure escrow account. Our dealers are required to inspect each watch's authenticity and may only list original timepieces. Send the watch back fully insured and in its original packaging. You can report a suspicious item directly on the listing page. Please note: Some buyers may not be able to pay via the. In the interest of security, dealers on our marketplace must follow a strict set of rules. Excellent experience. I know - due diligence - but how do people generally pay? There are a number of reasons why you may not be able to find your listing on Chrono24: You can edit or delete private listings in your myChrono24 user area under ", If payment for your premium upgrade doesn't go through, you can cancel the transaction and return to Chrono24. Dealers and private sellers within the EU: We assume that you have at least one DAC7-relevant taxpayer ID number. How a seller responds to questions is in our opinion the most important. Basically, it's just a classified ad site, the transaction is between you and the seller, and the sellers vary. Can I sell items on Chrono24 without a taxpayer ID number? Great product as described, plus very prompt and secure shipment. So if you sell a watch for $1,000, you'll owe $65 of it to Chrono24. Simply enter each watch's details and, if you'd like, add your own photos. In order to protect the privacy of our users, we hide the email addresses of buyers and sellers communicating via our system. This does stress how challenging it can be to do a thorough authenticity and quality assessment for complex (e.g. Never take unnecessary risks. I do not live in the EU, but I am an EU national. The bank had to temporarily allow a funds transfer. Thanks to the Chrono24 Escrow Service, your payment is fully covered. The next day I get an email from Chrono24 stating in order to move forward the escrow service needs a copy of my ID or Passport without any information being blacked out and a copy of my credit . Only then do we transfer payout to the dealer. 14-day . You can find more exact information on the individual listing page. Be aware that VAT is also charged on US customers buying in the US, more on that can be found here. Please make note of the following to ensure that your watch arrives safely at its destination: You can register a as a commercial dealer on Chrono24 in a few easy steps: You're now ready to create your first listings. Ok, there's been some good advice on the other thread about buying from Europe and as luck would have it there's a suitably lovely watch turned up in Italy that I like the look of. What can I do? We immediately suspend any dealer proven to be offering fakes or replicas. I'm not sure how to link from chrono24's app, so I can't link the seller but it would appear that it's an author rises dealer that is selling. The dealer usually chooses the delivery service. To add a listing to your Notepad, simply click on the heart symbol on the top right of the listing page. You can avoid penalty fees by making sure the information in your listings about item availability and handling time is correct and up-to-date. However, price fluctuations are only visible across longer periods of time. I cant find any UK reviews but the shop details look genuine. Fifty listings for watch accessories count as a single watch offer. years as the leading marketplace for luxury watches, trustworthy sellers from over 120 countries, customers choose Buyer Protection annually, listings covering a wide range of watches, If your payment was processed via the Escrow Service and you would like to return the item, please either call (+49 721 96693-920) or email (. We will document and confirm your wish to return your order and guide you through the next steps. That means you only send the watch after the buyer has transferred the purchase price to an escrow account. Who is my contract partner when buying a watch? Luxury watch manufacturers use reference numbers to identify specific watch models. I've now used them a number of times and have always been happy. Sales always take place between buyers and sellers. I pay through Paypal always. ) or email our support team within 14 days of receiving the watch. Our 40-person quality & security team works hard to detect suspicious listings and address issues before they arise, allowing you to focus on whats most important finding the right watch!Also our team is always here to support you during the whole buying process, in case there is any issue with the watch you received. *For details, please inquire via phone or email. 1. If you have any problems, contact our support team using the contact form within 14 days of receiving your order. Chrono24 has the highest fees. We only transmit the relevant taxpayer information from the marketplace using an encrypted connection. Who is required to provide this information? We strictly adhere to all applicable data protection laws. How many watches can I add to my Watch Collection? We recommend selling your watch via a private listing. Knowing how to buy a watch on Chrono24 will therefore bring a multitude of options. I've emailed in return asking what his payment terms are, let's see what he replies. Why should I communicate with buyers and sellers on Chrono24? The first step is vetting the seller. The Chronography keeps track of which listings you have visited in reverse chronological order so that they are easier to find again. Facts & Figures Yes, you can link as many Apple IDs/Google Accounts as you like with your Chrono24 account. It sounds easy and it is definitely something you must do, but the practise will show you it is more difficult than you think. I'm sort of apprehensive of buying on C24 as i have no experience doing so. Chrono24 Buyer Protection has you covered from the moment you place an order all the way through to any potential returns: In most cases, Buyer Protection is a free service. How can I pay for an order using an escrow service. Also, can i pay through Paypal on Chrono24? You can add up to 16 images to each listing, no matter which package you book. Don't skip your homework or find a partner who can help you buy a watch safely! We are required to include your taxpayer ID number when doing so. All information posted on the platform and provided to Chrono24 about themselves must be truthful. You'll then have access to historical price trends, as well as projections of your timepieces' future financial performance. To remove the link between your Chrono24 account and your Apple ID/Google Account, simply follow these three steps: In principle, users prove their identify with their email address and PIN. Up to what value is the shipment insured? How often is the estimated value updated? If we have sent you an invoice for the commission fee even though you haven't sold your watch, you can cancel the sale. In rare case of unsuccessful delivery, your shipment would be fully insured, so you can make both domestic and international purchases risk-free. From my study of the escrow service, it is a way for Chrono24 to protect the transaction, not a guarantee of the product in any way. This protects you from people attempting to misuse our platform for phishing or other fraudulent purposes. The latter is also known as an ABA routing number or routing transit number (RTN), and it's a 9-digit number assigned to each financial institution in the United States.. Yes, you can add your own photos and notes to each watch. Edited by LaurasOtherHalf on Monday 2nd March 16:24. Reliable, trustworthy, no BS. No matter what happens, you can count on us! How long is Chrono24 Buyer Protection valid? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. What should I do if I can't set the time for my security images? In rare case of unsuccessful delivery, your shipment would be fully insured, so you can make both domestic and international purchases risk-free. Search for your dream watch on Chrono24 using the search bar. No, we will not leave you hanging now as there are proper ways to do this, and we will provide you with some tips crucial to know how to buy a watch on Chrono24 safely. Send the watch back fully insured and in its original packaging. So go for it. Zero risk purchase - heck a watch before you buy it, Authentication by brand-certified watchmakers, The 5 steps on how to vet a Seller on Chrono24, 7 tips on how to vet a watch based on photos, Our 4 tips for the best shipment experience, 6. Many dealers take national holidays off in addition to other vacation days. *For details, please inquire via phone or email. Increased demand can also result in a backlog of inquiries, leading to delayed responses. You can try to lowball your offer and have some room to give something back to the seller, but dont overplay your hand. What determines the total price of a watch? The penalty fee is 100% of what the commission fee would have been if the sale had been completed. Only then do we transfer payout to the dealer. Private sellers will send you a custom offer that includes this information. If so, you can do the following: 1. *For details, please inquire via phone or email. We want to offer visitors to our watch marketplace the best possible experience. We do not tax you directly, nor do we pay taxes on your behalf. and may only list original timepieces. How can I change it? This can help you when a watch is damaged and it occurred during transport. You are required to provide us with this number. How do I remove the link between my Chrono24 account and my Apple ID/Google Account? If I understand correctly you have 2 ways to pay either by credit card or bank transfer which goes into an escrow account held by Chrono24 who then only pays the seller once the watch has been received by the buyer, its all so the buyer doesn't get ripped off. Then upload the photos as proof. Contact the seller and ask for more pictures of the watch. Chrono24 has a consumer rating of 4.71 stars from 2,120 reviews indicating that most customers are generally satisfied with their purchases.
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